FAQ

WHAT ARE THE PAYMENT METHODS AVAILABLE?

Payment methods Cash on Delivery.

will be ALSO available  all major credit card providers: Visa, Mastercard, American Express and PayPal for those who want's to surprise their love ones in Davao City. We can cater OFW's paying thru Paypal, and we will do the rest.  

WHEN WILL MY ORDER BE SHIPPED?

Most orders for in-stock items will ship out within 30-60 minutes after the order is placed.

Please keep in mind, orders do not ship on weekends or on these PH holidays: Christmas Day, New Year’s Day, Independence Day, Labor Day, and other major Philippine Holidays (both Special and Regular).

Orders shipped via our Partner Delivery Companies within Davao city will not ship on holidays observed by them such as the ones stated above.

CAN MY ORDER BE DELIVERED ON THE WEEKEND?

Most orders will be delivered on the weekend. However, the affiliates Rider or our chosen door-to-door provider does deliver some items on Saturdays, so if you choose Standard Shipping, your order may arrive on a Saturday with your regular mail delivery.
 

CAN I CHANGE OR CANCEL MY ORDER?

Orders are processed very quickly to ensure the fastest delivery possible. Because of this, an order usually cannot be changed or canceled once it has been submitted. Please be sure to check all information very carefully before placing your order. If you discover a mistake, please contact us and let us know asap.

 

MY ORDER HAS ALREADY SHIPPED. CAN I HAVE THE DELIVERY ADDRESS CHANGED?

The shipping address for orders that are already on their way to you cannot be changed by Slack or our fulfillment center.

Our Partner Delivery is not able to change delivery addresses once an order has been shipped.